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Insights from the leadership at HB on technology and culture

Enabling A Remote Workforce

on May 13, 2020

Enabling a remote workforce isn’t just about knowing how to run a meeting virtually, it’s about having the right tools, knowing how to use them, and understanding the needs of the different remote worker profiles.

The Profiles

Each remote worker will need different technology depending on their role in your organization.

A general remote worker or an office worker who is now remote may work at full capacity with just their work laptop and the camera that is built into it. However, some remote workers are discovering the need to create a more professional remote presence especially when dealing with partners and customers.

The mobile worker is constantly on the move. Enabling these users with the right platform as well as mobile headsets and quick setup webcams is critical to keeping these users connected to the rest of the workforce.

A remote worker typically spends most of their time at a desk in their home office. Enabling these users with the appropriate cameras, headsets, and speaker phones is essential to maintaining a professional presence at home.

The executive typically has a loaded schedule and is expected to show up to internal, partner, and customer meetings with the highest quality presence possible. High quality audio and video technology is a must for these users.

While it is important that all remote workers have at least some level of chat enabled remote presence, there is a trend to ensure companies are enabling a highly professional remote workforce. There are a variety of cost effective solutions to improve quality without breaking the bank.

The Right Platform:

To start, you have to have the right software solution. We know that Cisco, Microsoft, and Zoom allow for extended free trials and that you can absolutely download any of their wonderful products and get to work. However, if you have questions or want help in choosing the best platform for you and your organization, reach out to HB. We are looking to be a resource to enable your remote workforce.

Professional Class Endpoints:

Enabling each employee with the right technology is just as critical as each employee ensuring that their Internet connectivity can successfully handle the new strains that will be put upon it. Professional class endpoints can work in tandem with your platform and connectivity to ensure that work in always productive.

The Right Plan:

While you may feel a little rushed in enabling a large remote workforce, don’t worry, there are a few key steps you can take to move in the right direction. You can stay productive and collaborative behind any desk so long as you have the right plan and tools in place. HB has put together a best practices on how to run a virtual meeting that will help you strengthen your virtual communication skills.

HB is here to help your organization or just you, the remote worker who needs to outfit the home office with a bit more. We specialize in an in-depth dive into your organization’s current collaboration workflow, to identify what works, what doesn’t, and help map out the best workflow for you and your team.