HB Blog

Insights from the leadership at HB on technology and culture

What Does Mobile Mean For the Future of Workplace Communication?

on December 22, 2014

The definition of “workplace” has been turned on its head. We don’t “go to work” anymore, rather the work comes to us – wherever we are. Most of the workplace innovations, tech advancements, and trends are being shaped around the concept of mobile working, as a result. In fact, the most obvious change is in the form of wide-scale acceptance of the Bring Your Own Device (BYOD) approach. Let’s explore how BYOD and mobile are marking the beginning of a new era in workplace communication.


What Does Mobile Mean For the Future of Workplace Communication?

For many companies exploring the next generation of technology for their office communications, their biggest challenge will be adapting to the changing business landscape. As new technology rapidly enters the business domain, it is sometimes difficult to tell whether technology is changing to meet business needs, or whether business is dictating technological advances that make work easier. There really is only one given when it comes to tech and business, and that is “change.” Our ability to adapt will only help us as we hope to thrive during these times of transformation.

The New Age of Workplace Communication is Here

The definition of “workplace” has been turned on its head. We don’t “go to work” anymore, rather the work comes to us – wherever we are. Most of the workplace innovations, tech advancements, and trends are being shaped around the concept of mobile working, as a result. In fact, the most obvious change is in the form of wide-scale acceptance of the Bring Your Own Device (BYOD) approach. Let’s explore how BYOD and mobile are marking the beginning of a new era in workplace communication.  

Bring Your Own Device (BYOD) and Mobile: The Next Wave of Workplace Communication

Dell and Intel had recently partnered to conduct a study on the present state of workplace called “The Global Evolving Workforce.” The study offers some highly insightful data on BYOD and mobile practices in organizations across various key industries. We’d like to point out two important statistics from the study:   

·       50% of those who work from home believe they are more productive there than in the offi­ce, while 72% of employees consider working from home as an extra benefit.

·       More than 50% of employees worldwide are currently using personal devices for work, or expect to do so in the future. They have the support of 54% of global companies that are allowing BYOD in their workplaces.

Clearly, both trends are showing signs of popularity that also set the stage for the scope of their future adoption among the wider workforce.  

Are you Putting Mobile First? Why should you?

With more and more companies leaning toward more flexible work and work from home arrangements, mobile is going to make a bigger and bigger mark. Most flex work isn’t really about “work from home” but rather “work from anywhere.” And mobile makes working from anywhere possible.

Moreover, mobility is giving enterprises a new-found power – the power of knocking down geographical barriers to find and employ talents from across the globe. As the workforce spans across continents, the need to adopt better ways of communication and collaboration is also growing stronger. Before introducing tech innovations into their processes, businesses need to consider the effectiveness of their workforce mobility for this reason.  

Unified Communications for Mobile Improves Collaboration

Today’s UC solutions are built with the mobile requirements of enterprises in mind. Most advanced unified communications features offered by UC services extend to smartphones and tablets – the devices that keep remote workers connected 24/7.  While collaboration and conferencing features hold the key to mobile UC’s value for enterprises, the best of mobile UC services integrate with your BYOD policies to make workplace mobility more manageable for your company.

It’s very clear that mobility is bringing drastic changes to workplace communication. In fact, mobility has created new sets of metrics for the industry to follow. As the term ‘workplace’ expands to broader relevance and enterprises desire to become truly mobile becomes stronger, communication will be the key challenge. Communication and mobility go hand-in-hand, so mitigating the challenges of making them fit into your company landscape will be a prerequisite for those stepping into the next-generation of workplace.

We’d love to hear how your business is handling the mobile movement. Share your experience with us.