HB Blog

Insights from the leadership at HB on technology and culture

Video Conferencing in Healthcare: Key Areas to Focus

on October 27, 2014

Videoconferencing has found a place of growing importance in modern healthcare now that it has emerged as a fair alternative to traditional diagnosis and treatment in those areas where face-to-face interaction could be difficult. Continuity of care is yet another factor that makes videoconferencing a feasible choice for healthcare providers who can monitor the patient from virtually anywhere. Not only this, telemedicine in the way of videoconferencing is a cost-effective method of treatment without compromising the quality of care provided.     

Key areas in healthcare where videoconferencing helps:

Flow of communication

A seamless flow of communication between healthcare professionals can help them conduct a better diagnosis and provide a more impactful treatment. Videoconferencing can help them achieve this.

Critical illness

Critically ill patients are often in need of emergency help where timely intervention could decide between life and death. Videoconferencing kills lag time while offering better communication between the patient and the professionals while reducing the chance of miscommunication significantly.

Hassle-free visits

Follow-ups and visits can be difficult for patients with reduced mobility. Videoconferencing eliminates the need for physical visits by allowing patients to virtually consult their doctors from comfort of their homes.

Precise medication

Doses, medications and drug interactions are important factors to consider in patients suffering from chronic conditions. Videoconferencing can help caregivers spot any irregularity in intake or overdose to administer better care and management of drug-related problems in chronic patients.   

Home health check-ins

Videoconferencing helps healthcare staff and professionals to examine the condition of wounds and surgical incisions. Also when the patient needs to be kept under supervision, video could be a great way to monitor his or her health condition.  

Coordination between care-providers

Often, better coordination translates into better care. Coordination between healthcare professionals can give patients the confidence and relief of being expertly handled. At times, the level of coordination between healthcare specialists decides the turn of tide for critical conditions, end-of-life situations and surgeries.  Videoconferencing ensures better coordination by seamless exchange of solutions, suggestions and expert advice between healthcare professionals. 

Assisting caregiving family members

Often caregiving family members bridge the gap between patients and healthcare professionals.  As such, it becomes imperative to have a smooth flow of communication between both the parties to achieve optimum treatment and care for the patient. Then again, caregivers need a certain degree of care and assistance themselves. Video check-ins can help professionals gauge the mental state of caregivers and the needs for their care.

Videoconferencing helps to address many aspects that get overlooked in traditional healthcare practices. Focusing on these aspects not only creates room for better treatment and care but also acts as a motive to promote faster recovery.

Can video conferencing fill the gaps in traditional healthcare?

Sources: The West Side Story