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The Five Parts of Cisco’s New Collaboration Suite

on November 14, 2019

At Cisco’s annual Partner Summit, Cisco unveiled their new collaboration suite with single platform advantage, new features and devices, and a new way to buy. A CIO’s aim is to provide a modern and unified experience for their employees across one single calling, messaging, and meetings platform so they can improve employee productivity. Seems like a tall order, but Cisco’s goal is to help CIOs speed up their workplace transformation given the challenges they face while protecting their existing on-premise, cloud, and hybrid collaboration investments.

Given that 95% of the Fortune 500 using Cisco’s collaboration suite, Cisco can help to deliver secure, easy-to-use, and ultimately more engaging and energizing experiences for your users anywhere, regardless of what devices you use.

We’re summing the five big takeaways from Cisco’s summit, here’s what you need to know:

  1. A single platform advantage and unified modular app
  • Delivers all workloads: calling, messaging, meeting, devices, and contact center
  • Includes edge and hybrid services
  • Cognitive collaboration
  • Enterprise-class security and compliance
  • Analytics and management
  • IT can configure the app to align to each group’s needs and work styles
  1. Cloud calling
  • Don’t need to abandon your on-premise calling investment
  • IT management can preserve existing Cisco and 3rd party investments
  • Unify disparate environments
  • Utilize WebEx cloud services
  • Bring your own carrier, no local gateway required
  1. New devices: AI and whiteboarding
  • Allows you to start your next meeting with your voice
  • Gives professional information about the people you’re meeting
  • Webex Desk Pro: a 27-inch, 4K touchscreen device with a USB-C connection
    • Web-app enabled, no need for an extra screen or charging station
    • Works with WebEx or any other conferencing service
    • Blurs out the background or choose a virtual one
    • Noise suppression removes background noise
  • Webex Room Panorama: cuts the room in half and adds thousands of miles
    • Global teams can feel like they are sitting in the same space together
    • Content collaboration, integrations and AI
    • Facial recognition with name and title labels
    • Ability to connect additional WebEx Board screens
  1. Bluetooth headset: Cisco Headset 700 Series
  • Custom-built to make your work day better
  • Doubles as a personal headset
  • Blocks noise: detects and suppresses background noise
  • Reminds you of a meeting starting in five minutes
  • Pairs to any Cisco device
  • Set your preferences in the mobile app
  • Can be managed via Control Hub
  • Protected against malware infection and threats
  • Integrates with Cisco collaboration app and devices
  1. Avoid the sticker shock
  • Cisco is offering phones, desk- and room-sized video systems as a service
  • Renew a three-year subscription and they refresh your gear

Alex Bisset, Vice President of Platform Strategy at HB said, “As the market leader for enterprise-grade collaboration, Cisco continues to drive innovation and offer the most ubiquitous platform for customers which unifies support for telepresence, web conferencing, voice, video, and content sharing workflows. Cisco’s most recent announcements around platform interoperability with Microsoft 365 and Cisco’s adaptive Hardware as a Service (HaaS) program adds further proof that Cisco and Webex Teams is the right choice for companies looking to leverage collaboration across all user modalities to support users’ needs for communication from the boardroom to huddle spaces.”