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Bringing Home the Workplace with Unified Communications

on November 17, 2014

With the concept of remote workplace finding many takers, today’s offices are no longer confined to brick-and-mortar locations. Instead, your office is where you are. But to make it work like it should, you need to be equipped with a full set of tools for seamless communication, collaboration and productivity. Anywhere, everywhere. This is where unified communications steps in.

With the concept of remote workplace finding many takers, today’s offices are no longer confined to brick-and-mortar locations. Instead, your office is where you are. But to make it work like it should, you need to be equipped with a full set of tools for seamless communication, collaboration and productivity. Anywhere, everywhere. This is where unified communications steps in.

Over the last few years, there has been a seismic shift in the way businesses work. Desktop is no longer the sole device for getting the work done, there are smartphones and tablets to share its functions. Companies are adopting the ‘open office’ culture to aid higher levels of collaboration. Employees are encouraged to bring their own devices to their workplaces and the workforce is scattered across the globe. Today, when the need for communication and collaboration is at the peak, unified communications has emerged as the best way to meet those needs across the enterprise.

What is Unified communications?             

Unified communications or UC is a way of integrating real-time methods of communication such as instant messaging, telephones, video conferencing, desktop sharing, data sharing, call control, and speech recognition through a set of products which offers a unified, interface as well as experience across multiple devices.

Unified communications – what makes it tick

While unified communication brings together the communication, messaging, and video facets of an organization, there’s more to it than just that. The network is the backbone of enterprise UC technology which should enable all constituents of UC seamlessly. Therefore, choosing the right network is critical to a satisfying UC experience.  

Social media used to be known as a time-suck. But it’s no longer the same. Instead, it has turned out to be a great tool for collaboration that offers benefits such as document sharing, presence and more. UC tools when integrated with social media not just enhance productivity but it also improves the degree of collaboration.    

These features make unified communications a valuable tool for driving performance and productivity through collaboration among the workforce while reducing significant costs.

Make home your workplace with UC tools    

If there are things that fall under the category of work essentials for all types of professionals, to front runners are Google Apps and Microsoft’s Office suite--so much so that they have almost become second nature to any working individual. UC integration with these applications used to be a matter of concern, but not anymore. Today there are various platforms that are offering hooks into Google Apps or Microsoft Office, the result of which makes the home and work experience have become truly ubiquitous.

While Microsoft has its very own Lync, which can be efficiently integrated with other Office productivity applications, Google doesn’t have any dedicated application for integrating communications with its apps yet. However, there are several third-party applications that offer this benefit. While currently the most popular option is OfficeLinx for Google Apps from Esna Technologies, other services that offer UC integration into Google apps are gUnify, Verizon, and Unify.

With unified communications, the boundary between home and workplace has faded beyond recognition. As remote work culture becomes popular, there’s a pressing need for creating the “office” environment anywhere an individual wants. Unified communications is making this happen by closing the gap between office and home, or anywhere else.