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5 Ways To Improve Employee Collaboration With Microsoft Lync

on July 01, 2014

Microsoft Lync is a Unified Communications platform to facilitate communication in your business. At its core, it's an IM program, but it's so much more than that. Microsoft Lync provides your company with a whole array of tools to help improve productivity and efficiency and get your employees to collaborate better. Here are five methods for improving employee collaboration with Microsoft Lync.

Microsoft Lync is a Unified Communications platform to facilitate communication in your business. At its core, it's an IM program, but it's so much more than that. Microsoft Lync provides your company with a whole array of tools to help improve productivity and efficiency and get your employees to collaborate better. Here are five methods for improving employee collaboration with Microsoft Lync.

  1. Instant Messaging. The most basic feature of Microsoft Lync, the IM feature lets you talk to business partners, coworkers, and clients in real time to discuss important company issues. But that's nothing special. IM has been around for well over a decade, and there are dozens of programs you can use for it. However, Microsoft Lync automatically integrates your entire email contact list into IM, giving you an instant overview of who's available and who's not, not just within a single program, but across all programs and platforms. This makes it easy to ask questions and collaborate on the fly and get quick answers any time, simply by knowing who's around to ask.
  2. Voice-Over IP. Voice-Over IP is essentially the ability to make phone calls over the Internet, rather than a regular telephone line. It eliminates the hassle of long distance calls and allows you to talk with people anywhere in the world without the high cost that's generally associated with it. In international business deals, this is an essential feature.
  3. Video Conferencing. Not only can Microsoft Lync do IM and voice chat, but also video chat, using the same integrated contact feature, allowing you to contact anyone across platforms at the touch of a button. Being able to talk to someone face to face as you work with them has been shown to boost employee productivity and improve collaboration. Videoconferencing lets your employees work with people remotely, be they international partners, independent contractors working from home, expert consultants who aren't necessarily local, or coworkers checking in from the field.
  4. File Sharing. In addition to text, voice, and video, Microsoft Lync also lets you send files, from important spreadsheets to PowerPoint presentations to projects in progress, sent for review or editing. Sending files instantly, rather than through email, allows you to get the information you need without interrupting the workflow.
  5. Integration. The most essential way of improving employee collaboration with Microsoft Lync isn't with a single feature, but with the entire suite. This is why it's called Unified Communications. It integrates all of the above features, and others, to allow them to be used simultaneously, from any device. A video call, IM, text, or even fax, can be delivered to any device you choose, from a desktop to a smartphone. You can file share during a video conference to provide visual aids that illustrate your point, or mock ups that can be edited in real time as you talk. The integration of all of these technologies into a single platform allows employee collaboration on a level that you've never before dreamed of.

There are plenty of other ways of improving employee collaboration with Microsoft Lync. It's a powerful and versatile platform that puts a variety of tools at your disposal, to help boost productivity and lead to a more efficient working environment all around. How will you use Microsoft Lync to improve communication and collaboration in your organization?